This weekend we are going to discuss what to do with collecting outstanding balances. There are many different philosophies on this – some say you should collect every penny, some are more lenient. While I do agree you should be paid what you are owed, and you should also have great systems in place to avoid the issue as much as possible, it does happen that a patient owes you money. In this short video I’ll discuss my philosophy and what we did in this scenario that worked.
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